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  • Role: Operations Resource Manager

    Location: Preston

    Salary: £35,000 per annum DOE

     

    Currently seeking a Planning & Resource Manager to join an Operations team.

    You will be accountable for operations planning and resource allocation, ensuring that the right people, processes, equipment, permissions and plans are in the right place, at the right time.

    Your role will involve being responsible for predicting and forward planning of operational resources to meet the ever increasing volumes of casework. 

     

    Duties:

    - Review and develop current operational forecasting and planning, enhancing existing or sourcing new tools and/or models to assist improved resource planning across the teams

    - Use all known data, historic trends, work volumes, statutory deadlines, member behaviour, SLAs, priorities and external factors to identify peaks and troughs of work and resource gaps and align staff accordingly to ensure performance against SLAs and KPIs is achieved

    - Analyse live performance metrics and predicted work volumes alongside available resource and competency levels to better allocate staff to teams on a daily, weekly, monthly basis. Monitor and report on actual volumes vs predicted volumes to continuously develop forecasting. Deliver insights to improve performance

    - Resolve resourcing constraints and/or issues and escalate to Operations Director where necessary

    - Manage the set up and creation of bulk cases in collaboration with the Operational Managers to smooth peaks and troughs of work

    - Ensure working patterns, rotas and management of annual leave are aligned with business needs and predicted work volumes

    - Enhance cross team working so all teams understand the wider business priorities

     

    Expectations:

    - History of successfully managing operational planning and resource allocation across multiple teams

    - Ability to present data insights and management information in a compelling manner to support resource decisions and action plans.

    - Highly analytical and structured approach with critical thinking

    - Strong communication skills and collaborative approach across multiple business units. Able to challenge, influence and innovate

    - Target driven with exceptional analytical skills and a strong track record in resource planning

    - Sound understanding or resource planning tools and methodology and how these can be applied to a pension administration service

    - Excellent presentation skills with the ability to both understand and translate data and communicate resource decisions

    - A team player, able to build effective relationships at all levels within the organisation

     

    Please contact us for further information on:

    0161 711 1710

    Thank you.

     

  • Role: HR Specialist

    Location: Glasgow, Scotland

    Salary:£50,000 - £55,000 DOE

    Fixed Term Contract- until March 2023.

    An opportunity for a seasoned HR professional to join a company as a critical part of their HR team, working as the Policies and Procedures SME on a large scale transformation programme.

    You will work closely with the project team, taking the lead role in the HR Policy work-stream for an HR Payroll replacement programme. As part of this programme our client is looking for someone to support them in a business wide policy refresh/ update and overhaul. You will be able to help our client design and review socially progressive HR policies whilst ensuring your extreme supports the wider programme deliverables.

    Expectations:

    Extensive HR experience with a specialism in developing, writing and implementing HR policy and procedures

    Previous experience at a senior level working as part of an HR transformation programme

    Stakeholder engagement skills across all levels within an organisation

    Able to positively challenge the status-quo within an organisation and to drive change

    Degree in HR/ related discipline

    CIPD qualification & membership

    Able to work 2/3 days per week in central Glasgow post lock-down

    Be happy to take an initial Fixed Term contract until March 2023.

     

    Please contact us on;

    0141 442 0842

    247@hireaperson.com

    Thank you.


  • Role: IT Project Manager

    Location: Cardiff, South Wales.


    Salary: £45000 per annum (plus bonus)


    IT / Fintech Project Manager urgently needed for remote work and Cardiff based office.

    This client is changing the back-end platform of a well known Blue Chip Client and they need someone to guide the stakeholders through this business change.

    Having a Prince 2, Agile (and waterfall) project management background within financial services would be beneficial.

    You will be the sole PM for the business (smaller project were previously run by various product managers) so will need to drive excellence in this area of the business taking a firm lead on initiating projects as well as creating and managing the plan for multiple projects following formal project management methodologies thereafter. You will utilise the skills of a Business Analyst, 3 Software Engineers and 2 QA's to deliver this initial piece of work (approx 6-9 months).

    Key Responsibilities:
    £Overall project management
    £Working closely with the Business Analysts and engineering teams to understand the needs and requirements of the customer, to prioritise the deliverables and manage the product backlog
    £Managing the relationships between both internal and external stakeholders, clearly communicating the status of the project
    £Managing progress, risk, issues and change requests
    £Motivating and driving the teams forward by holding daily stand-ups and planning sessions
    £Responsible for key project governance and any approvals via regular steering meetings

    Requirements:

    * Financial Services experience

    * Many years IT Project Management experience and strong stakeholder management skills

    * Strong planning skills

    Please email your CV to  cv@hireaperson.com

    Thank you.

     

  •  

    Role: Chemical Day Shift Manager (Chemical Manufacturing)

    Location: West Bromwich, West Midlands

    Salary: £28,000 per annum ( Pension & Life Insurance)


    Commutable from: Birmingham, Dudley, Smethwick, West Bromwich, Walsall

     

    This a great opportunity to join a market leader known for their high staff retention, investment, training and great working conditions. As a result of continued success and an ongoing programme of growth, they are now looking to recruit an experienced and forward-thinking Shift Manager.

    You will be working for a well-established and one of the UK's leading manufacturers of speciality organic chemicals. They have gone from strength to strength in recent years and with they're quality products being in high demand they are set to be the market leaders in their field.

    This position would suit a Shift Manager from a chemical background.

     

    The Role:
    £Control production within part of the plant
    £Oversee the day-to-day running the your section of the plant
    £4 on 4 off Shift - 10 hour shifts on days only


    The Candidate:
    £Chemical or Chemical Engineering Degree
    £Experience in production / plant management or supervising
    £Knowledge of COSHH desirable


    If you feel you are qualified for this role please email your CV to us & we'll start the registration process.

    Thank you.

     

  •  

    Role: Solutions Support Specialist

    Location: Manchester

    Hours: 9:00am-5:30pm Monday - Friday

    Salary: £25,000 - £27,000 per annum  DOE  (plus commission & benefits)
     

    Working with the Solutions Team to support sales of vendor products internally. This role is to support the resellers with information and advice pre-sale and also to support the internal sales team. Also this role is to help drive sales campaigns into the base and participate in reseller development.


    Key Responsibilities £" Sales:
    £To achieve all sales and profit targets for specific vendor brands
    £To provide quotations for the resellers on request for vendor products and services.
    £To manage and farm the quotation bank in conjunction with the account managers.
    £Participate and attend dealer days and/or road shows when required.
    £To report the value of the quotes completed on a monthly basis including details of closure rates.
    £To pro-actively liaise with nominated vendor accounts (in conjunction with the account managers) on incentives and promotions designed to drive sales.
    £To host and control reseller webinars to drive sales of applications and new software/hardware versions of the product.


    Key Responsibilities £" Support:
    £To respond to calls from resellers or internal staff with product or pricing related sales questions for nominated vendor brands.
    £To monitor the Top 100 reseller report and assist the Solutions Support Team Manager to identify accounts who have a reduction in spend and then work the account manager to establish why.
    £To monitor the Top 100 reseller report and identify profit anomalies, establish reasons for this and rectify.
    £To manage and re-distribute vendor price lists when updated.
    £To manage and re-distribute the vendors sales info to the resellers via email.
    £Complete all pre-sales consultancies including collating evidence of equipment specification, solution advice, and phone/email support.
    £Identify and qualify potential additional sources of revenue for all nominated vendor products and services.
    £Ensure all team members, outsourced or internal offer relevant and appropriate after sales care, e.g. account management, technical support etc.
    £Liaise with relevant parties to ensure advice and guidance are offered on new products, price changes, stock levels and all information is correct.
    £Maintain and liaise with purchasing regarding price list changes for all dealers and dealer sales and make sure this is properly communicated via the elected channels.
    £Provide internal and external presentations/demonstrations, training and material to relevant parties to raise awareness and sales ability for the nominated vendor products and develop the reseller.


    Required Qualifications & Experience:
    £Previous experience of supporting technology sales.
    £Ability to demonstrate vendor solutions.
    £Technology based background, including network solutions.
    £Previous experience of presenting to customers of all levels.
    £Experience of designing solutions and creating quotations.
    £Experience of working with channels and understanding the £sales cycle£


    Essential Skills & Qualities:
    £Results driven.
    £Business focus.
    £Good organisational skills.
    £Receptive to technology.
    £Self-motivating.
    £Responsive to coaching and self-development.
    £Confident outlook.
    £Excellent negotiation skills.

     

    If you believe you are qualified for the role, please email your CV to   cv@hireaperson.com

    Thank you.  We look forward to hearing from you.

  • Role: Accounts Apprentice - Business Administration Apprenticeship Student

    Location: Manchester

    Salary: £15,500- £17,000 DOE

    This opportunity is tailored for a candidate who has recently;

     * Completed a Business Administration Apprenticeship

    or 

    * In the early stages of AAT study.

     

    Although previous administration and office experience will be required, further training on accounts processes will be provided.

    This will be an office based role and although financial study support is provided this will be in the successful candidates own time, although study time and exam leave will be accounted for.

    Job Description:
    £General administration and accounts support
    £Processing of invoices
    £Raising of Purchase Orders
    £Matching of Purchase Orders to invoices
    £Querying any pricing errors
    £Requesting copy invoices and credit notes as required
    £Statement reconciliations
    £Billing and invoicing
    £Bank reconciliations
    £Supporting the wider finance team

    Requirements:
    £Strong academic background (GCSE/ A Level)
    £A minimum of 12 months office based accounts or administration experience
    £Ideally have started either AAT studies or completed an administration apprenticeship
    £Full UK Driving licence and access to own vehicle

     

    If you believe you are qualified for the role please email your CV to   cv@hireaperson.com

    Thank you.  We look forward to hearing from you.

     

     

  • Role: Business Accounts Team Manager 

    Location:  Head office in Leeds.

    Salary: £38,000 - £42,000 per annum -  DOE

    In this role you will manage business accounts.

    You will lead and coach a team of 4 to ensure you deliver on accounts -  using a combination of account retention, growth, and winning new business.

    Day to day you£ll be responsible for managing all aspects of the team with a strong focus on coaching, training and developing your team.

     

    Expectations:
    £Develop strong relationships with new and existing customers, maximises cross sales and ensuring that all accounts are trading to agreed profiles.
    £Ensure that all aspects of the business accounts are managed in a profitable manner and all accounts are managed in line with the call and visit cycles.
    £Conduct weekly spot check and regular accompanied visits to maximise the effectiveness of your coaching and develop team members to maximise their potential whilst preparing them for a career in Account Management and Business Development.
    £Ensuring the budget for the team is achieved/exceeded both for account retention, growth and acquisition for key accounts with volumes over 1,000 per week.


    £Manage the end to end onboarding of new key accounts including internal offboarding where accounts are transferred to Client Dev through a Principle Account Manager
    £Oversee all BA projects through a Project lead sometimes acting as the project lead on more complex cross functional work
    £Manage and implement Visit Cycles/Rota£s to ensure all accounts are Visited on regular basis to maximize opportunities to upsell educate or improve the client relationship
    £Manage the targets for customer retention, volume and profitability for Corporate/SME accounts and ensure delivery of those targets by maintaining excellent relationships.
    £Hold Weekly Account review meetings to ensure the team maximise every opportunity in every account.
    £Set stretching objectives on an annual basis, review these, on a monthly basis, holding monthly 121£s and coaching sessions.


    Requirements:
    £A demonstrable history of success with key accounts gained in a Sales Executive/Sales Manager or Account Manager role where you£ll have detailed understanding of managing and developing Key Business Accounts.
    £Confidence in dealing with demanding customers and be able to engage and build positive relationships naturally.
    £Previous managerial experience as you£ll need an aptitude for coaching Account Managers in sales techniques, personal development and performance and have good leadership skills to help your team be the best they can be.
    £Any logistics experience would be advantageous.

     

    Benefits:

    * 3% contribution into your pension

    * Life assurance and income protection. 

    * Flexible benefits -shopping vouchers, insurance &/or healthcare

     

    Please email your CV  to cv@hireaperson.com  

    Thank you.

  • Role: Global Technology Platform Manager

    Location: Manchester

    Salary: £70,000-£80,000 per annum DOE . Plus benefits

     

    The Global Technology Platform Manager is a key strategic role, reporting directly into the CTO and part of the Technology Delivery & Operations (TDO) department that is responsible for the Design, Delivery, Operations and Optimize functions as part of the Product and Technology life cycle framework that underpinsthe company's Group Hosting & Cloud product and services portfolio.

    You will be responsible for TDO functions for all Group Hosting & Cloud Product Portfolio.

    The Hosting and Cloud Platform Manager is responsible for development, delivery and operations for the full list of products and services on a global scale.

     

    Key Responsibilities:


    £Provides IAAS and PAAS services to the IT & Technology organizations inc. real time products and services such as voice applications
    £Create a highly skilled team of six engineers that are the delivery and operations. Subject Matter Expert for all hosting/cloud platforms and services.
    £Full technical operations authority for all hosting/cloud platform & services including adherence to architectural principles and service targets.
    £Physical and Virtual platform Lifecycle Management to ensure our hosting/cloud platforms & services remain operational, efficient and are aligned to product requirements.
    £Responsible for the Hosting/Cloud Platform & services lifecycle plan that builds in quality assurance whilst being mindful of data protection processes and frameworks (ISO27001 & GDPR).
    £Works closely with the Technology Planning & Investment (TPI) and the Product Technology & Strategy Design (PTSD) for the delivery and operation of Technology plans.
    £Ensures that delivery and operations are delivered to a best practice / innovate standard utilizing ITIL, and DEV/OPS practices to their full value.

     

    Technical Skills:
    £MSP Industry and market knowledge and experience.
    £Strong experience of platform & services operations and evolution in an MSP-scale environment.
    £Significant experience and understanding of operating and developing complex cloud and physical hosting infrastructures (inc. hyperscalers)
    £VMware VCP/VCAP certified or the ability to demonstrate the ability to operate at that standard or equivalent.
    £Strong understanding of Linux: CentOS, Debian, Ubuntu & Microsoft Windows.
    £Strong Operational & Implementation experience of Storage Area networking technologies (Fibre Channel, iSCSI, EMC, Net App)
    £Strong Design & Implementation experience of VMware products.
    £Strong experience of virtualization technologies (ESXi, Hyper-V, Linux KVM).
    £Strong Design & Implementation experience of MSP Grade hosting & cloud platforms and associated services (backup, archiving, Cloud Service brokers, storage as a service, desktop as a service).
    £Strong operational experience of Network Management, Orchestration tool & automation practices (Chef, Puppet, Ansible, Terraform).
    £Strong Operational understanding of IP networking. (MPLS, BGP, ISIS) in ISP environments

     

    Personal Skills:
    £Experienced in Hosting & Cloud delivery and operations
    £Strong commercial acumen..
    £High degree of initiative, dependability and the ability to work with little supervision.
    £Creative problem-solving abilities.
    £Proven Project Management and delivery experience.

     

    If you believe you are qualified for this position please forward your CV to   cv@hireaperson.com

    Thank you.
     

  • Role:  Human Resources Assistant

    Location: Walsall- West Midlands

    Salary : £18,000-£20,000 per annum


    £Responsible for transactional activity spanning the end to end employee journey from commencement of employment through to resignation.
    £Carrying out all aspects of employee administration with confidentiality, care and diligence including effective controls and risk management.
    £Proactively seek and complete all administration tasks accurately, promptly and efficiently.
    £Provide a first point of call service to employees and managers. Effectively handle queries and provide information to both internal and external customers using appropriate forms of communication.


    £Work as part of a dedicated people team and as a member of the shared service team providing support on £business as usual£ and people projects when required.
    £Prepare written particulars of employment within company guidelines and ensure legal requirements are met.
    £Support the process and procedures required to record the movement and changes of contracts of employment e.g. holidays, sickness, absence, change of shift pattern, change of role.


    £Process leaver information ensuring that resource link is updated  and ensuring that over-payments do not occur and employees receive written notification of termination.
    £Provide written correspondence reference requests to external customers in line with internal guidelines.
    £Carry out pre-employment checks as required.
    £Ensure all post is opened, date stamped and distributed each day.
    £Ensure all employee data is stored accurately and kept up to date both on Resource Link and on personnel files.
     

    Essentia skills:


    £Significant administration experience
    £Ability to work with high levels of accuracy and attention to detail
    £Confident communicating with employees at all levels
    £Skilled to an intermediate level in Microsoft office
    £Proven experience in using Resource Link HR / Payroll system
    £Experience of using a HR database.
    £Administration experience within a HR department
    £Basic up to date knowledge of employment legislation
    £Reporting and analytical skills including excel pivot and look up tables

     

    Please forward your CV  to cv@hireaperson.com  if you feel you are qualified for this role.

    Thank you.

     

  • Role: Supply Chain Manager.

    Senior Supply Chain professional required for a world leading organisation.

    Location: Cardiff

    Salary: £45,000-£60,000  DOE- plus benefits.

    This company are world leaders in the development and production of compound semiconductor materials-  with operations in Europe, Asia, and the US.

    They are looking for an experienced Supply Chain Manager - excellent leadership skills are a necessity . 

    You would be working alongside the Head of their Global Supply Chain department and you be expected to develop the chain team within the South Wales region, delivering on key strategic initiatives.


    £Pension & Health Cash Plan
    £Flexible working
    £Sickness Insurance
    £Death in Service Benefit
    £Eligibility to participate in bonus and share plans


    Key Responsibilities of the Supply Chain Manager:


    £Deliver constant improvement of systems, policies, procedures, and management information for the region and aligning vision to transition to a global shared service
    £Gain and maintain a good understanding of supply chain dynamics with key stakeholders in a fast-moving environment
    £Manage key relationships with supply chain partners
    £Negotiate all aspects of global and regional procurement contracts
    £Manage the ongoing evaluation of supplier performance and support supplier development
    £Develop and implement £Total Cost of Ownership£ models
    £Manage regional inventories to balance operational needs with efficient working capital management
    £Deploy, identify, and monitor ongoing opportunities for improved efficiency and cost reductions


    Skills & Experience Required:
    £Degree or equivalent in supply chain or an engineering discipline
    £MCIPS / APICS accreditation
    £Experience within procurement and materials & planning
    £Experience gained within semiconductor or similar manufacturing industry £" automotive, aerospace, medical devices, oil, and gas industry.

     

    Please forward your CV to    cv@hireaperson.com

     

    We look forward to hearing from you.

    Thank you.

     

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