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  • Role: Business Accounts Team Manager 

    Location:  Head office in Leeds.

    Salary: £38,000 - £42,000 per annum -  DOE

    In this role you will manage business accounts.

    You will lead and coach a team of 4 to ensure you deliver on accounts -  using a combination of account retention, growth, and winning new business.

    Day to day you£ll be responsible for managing all aspects of the team with a strong focus on coaching, training and developing your team.

     

    Expectations:
    £Develop strong relationships with new and existing customers, maximises cross sales and ensuring that all accounts are trading to agreed profiles.
    £Ensure that all aspects of the business accounts are managed in a profitable manner and all accounts are managed in line with the call and visit cycles.
    £Conduct weekly spot check and regular accompanied visits to maximise the effectiveness of your coaching and develop team members to maximise their potential whilst preparing them for a career in Account Management and Business Development.
    £Ensuring the budget for the team is achieved/exceeded both for account retention, growth and acquisition for key accounts with volumes over 1,000 per week.
    £Manage the end to end onboarding of new key accounts including internal offboarding where accounts are transferred to Client Dev through a Principle Account Manager
    £Oversee all BA projects through a Project lead sometimes acting as the project lead on more complex cross functional work
    £Manage and implement Visit Cycles/Rota£s to ensure all accounts are Visited on regular basis to maximize opportunities to upsell educate or improve the client relationship
    £Manage the targets for customer retention, volume and profitability for Corporate/SME accounts and ensure delivery of those targets by maintaining excellent relationships.
    £Hold Weekly Account review meetings to ensure the team maximise every opportunity in every account.
    £Set stretching objectives on an annual basis, review these, on a monthly basis, holding monthly 121£s and coaching sessions.


    Requirements:
    £A demonstrable history of success with key accounts gained in a Sales Executive/Sales Manager or Account Manager role where you£ll have detailed understanding of managing and developing Key Business Accounts.
    £Confidence in dealing with demanding customers and be able to engage and build positive relationships naturally.
    £Previous managerial experience as you£ll need an aptitude for coaching Account Managers in sales techniques, personal development and performance and have good leadership skills to help your team be the best they can be.
    £Any logistics experience would be advantageous.

     

    Benefits:

    * 3% contribution into your pension

    * Life assurance and income protection. 

    * Flexible benefits -shopping vouchers, insurance &/or healthcare

     

    Please email your CV  to cv@hireaperson.com  

    Thank you.

  • Role: Assistant Finance Manager

    Location: Manchester

    Supporting the Finance Manager, this will be a fast-paced role, focusing on supporting all commercial and financial functions.

    Salary - up to £35,000 per annum.

    In addition, 25 days holiday (plus bank holidays), as well as the option to buy additional days.

     Daily expectations: 
    £ Be responsible for the accuracy and integrity of all weekly and monthly reporting
    £ Support the Finance Manager with the weekly flash, and take responsibility for the budget and forecasts
    £ Complete the balance sheet and reconciliations
    £ Develop business relationships with our customers - both operationally and within the finance function

     Requirements;
    £  Started your accountancy qualifications (CIMA, ACA, ACCA)
    £ Experience in weekly accounting and be able to work under pressure
    £ Be confident and able to communicate at all levels

     

    Please email your CV to   cv@hireaperson.com

    Thank you.

     

     

     

  • Work From Home Customer Service Advisor

    Location: Salford based company

    Salary : £19,000-£20,000 per annum- plus quarterly bonus

     

    A role working for a worldwide outsourcing company that specialises in delivering extraordinary customer support and services to an expansive client catalogue.

    Customer Service representatives are needed - taking on the role of  building relationships with our high profile client and customer base.

    This is a Customer Service position for people who want to develop within Customer Service Excellence, whilst working within the finance or banking industry.

    Your principal role will be answering inbound calls from existing customers, using your professional and friendly approach in assisting with account queries, such as payments, direct debits, overdrafts, interest rates - anything banking related.

    You will be initially be inducted on a paid, first-class training program for 6 weeks. This will involve all aspects of the role and enable all our valued staff to become part of a cohesive team.

    Required is a minimum of 6 months of customer service experience in either contact centres, face to face customer service, retail or hospitality.

    Responsibilities:

    £ Deliver excellent Customer Service

    £ Manage your own inbound calls efficiently.

    £ Follow structured scripts and criteria when handling various banking enquiries

    £ Identify customers£ needs, clarify information and provide creative advice and solutions

    £ Keep up to date with policies and products through a digital system and email communications

    £ Build growing and sustainable relationships with customerbase.

    £ Keep records and up-to-date logs of your conversations and sales on a database system

    £ Demonstrate professionalism.

     

    Details:
    £Full-time, permanent
    £Work 40 hours per week between Monday to Sunday
    £Applicants to be flexible as weekends will rotate
    £Rotational shift pattern between £"  08:00hrs -22:00hrs
    £Earn £19,344 per year with up to £750 commission bonus every quarter
    £Paid Holidays - 28 days accrued over the year (including Bank Holidays)
    £Fortnightly pay
     

    Requirements:
    £You must live in England, Scotland or Wales
    £You must have a reasonably fast broadband connection that you can connect to via ethernet cable
    £You must have full access to your Modem or Router
    £You must have a smart phone as you'll need to be able to download relevant security apps to login to their system.

     

    Please email your CV to     cv@hireaperson.com

    Thank you & we look forward to hearing from you.

  • Full Time Permanent position:   Salary- £22,000 per annum.

    Location: Burnley- Lancashire.

    Human Resources Manager : Company Payroll processing and HR support.

    Duties:

    Calculate and process company payroll every pay period. Deal with any employee queries regarding salary.

    Dealing with various HR queries throughout the business.

    Drafting of employment contracts.

    Day to day HR support to employees / managers / directors

    Update records and company handbook as required.

    Provide update reports to the directors as required.

    Supporting in day to day tasks and reporting direct to the directors of the company.

     

    Requirements:

    Good listening skills with excellent written and verbal communication.

    Effective multi-tasking skills

    Able to plan, organize and prioritize your workload

    Positive attitude, punctual and reliable

     

    Expected start date: November 2020

    Benefits:
    £Company pension
    £On-site parking

    Schedule:
    £8 hour shift
    £Day shift
    £Monday to Friday

    Experience:
    £HR: 1 year (Preferred)
    £Management: 2 years (Preferred)

     

    Please send your CV to    cv@hireaperson.com

    We look forward to hearing from you.

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